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Terms and Conditions

Last Updated: January 16, 2026

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1. AGREEMENT TO TERMS These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you” or "Client") and Canales Coaching LLC (“we,” “us” or “our”), concerning your access to and use of the www.canalescoaching.com website as well as any other media form, media channel, mobile website, or related, linked, or otherwise connected thereto (collectively, the “Site”). By accessing the Site or purchasing our services, you confirm that you have read, understood, and agreed to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

 

2. GOVERNING LAW & JURISDICTION These Terms shall be governed by and defined following the laws of the State of Wisconsin. Canales Coaching LLC and yourself irrevocably consent that the courts of Wisconsin shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

 

3. NATURE OF SERVICES (DISCLAIMER) The information provided on the Site and during coaching sessions is for informational, educational, and self-development purposes only.

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  • Not Medical or Mental Health Advice: Our services are not a substitute for professional mental health care, psychotherapy, or medical advice. If you are experiencing a mental health crisis, please contact a medical professional immediately.

  • Not Legal or Financial Advice: We do not provide legal or financial advice. All career, negotiation, and business decisions are your sole responsibility.

  • No Guarantees: We make no guarantees regarding specific results, including but not limited to: job offers, promotions, salary increases, or continued employment. You agree that your success depends entirely on your own effort, motivation, and professional situation.

 

4. INTELLECTUAL PROPERTY RIGHTS Unless otherwise indicated, the Site and its original content, features, and functionality (including source code, databases, software, website designs, audio, video, text, photographs, and graphics) are owned by us and are protected by copyright and trademark laws.

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  • License to Use: You are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.

  • Prohibitions: You may not republish, sell, rent, or sub-license material from the website without our express written consent.

 

5. PAYMENT AND REFUNDS

  • Payment Methods: We accept payments via Venmo and other third-party processors as indicated. You agree to provide current, complete, and accurate purchase information for all transactions.

  • Fees: All fees are due in advance of the service being rendered.

  • No Refunds: As mandated by our Coaching Agreement, all sales are final. We do not offer refunds on coaching services because our time and expertise cannot be returned once invested.

 

6. THIRD-PARTY TOOLS & LINKS The Site may contain links to third-party websites (such as Venmo, PayPal, SignWell, Calendly, LinkedIn) or content belonging to third parties.

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  • No Liability: We are not responsible for the content, privacy policies, or practices of any third-party websites.

  • Transactions: Any purchases or interactions you make through third-party websites are exclusively between you and the applicable third party. Canales Coaching LLC shall be held harmless from any losses or harm caused by your use of such tools.

 

7. LIMITATION OF LIABILITY TO THE FULLEST EXTENT PERMITTED BY WISCONSIN LAW, IN NO EVENT WILL CANALES COACHING LLC OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

 

8. INDEMNIFICATION You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Site/Services; (2) your breach of these Terms and Conditions; (3) your violation of the rights of a third party; or (4) any harmful act toward any other user of the Site.

 

9. ELECTRONIC COMMUNICATIONS & SIGNATURES Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email (including Gmail/SignWell) and on the Site, satisfy any legal requirement that such communication be in writing.

 

10. DISPUTE RESOLUTION

  • Informal Negotiations: To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each "Dispute"), you and we agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration or court proceedings.

  • Binding Arbitration: If the parties are unable to resolve a Dispute through informal negotiations, the Dispute shall be finally and exclusively resolved by binding arbitration. The arbitration shall be commenced and conducted in Jefferson County, Wisconsin (or the nearest available jurisdiction within Wisconsin).

 

11. MODIFICATIONS AND INTERRUPTIONS We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or Services.

 

12. CONTACT US In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: Canales Coaching LLC Phone: (920) 341-3856 Website: www.canalescoaching.com

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